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"Thank you for
the wonderful oak dining set
I will recommend you
to all my friends."
Mrs James Liverpool
"I Just wanted to say
thank you for our furniture
it is of superb quality
and we are really pleased
with it,
the delivery company were superb"
Mrs King Esher
Shipping & Returns
Dimensions
Please note All dimensions are approximate
Delivery is £25 per orders upto £350 to mainland UK.Except these postcodes KW,IV,PA,AB where the delivery charge is £35.
All larger items are delivered by a specialist 2 man team
You will be contacted by the delivery firm to arrange delivery and given an approximate time slot.
The delivery team will try to place the furniture in a room of your choice health and safety and access permitting.
Small items will be delivered by Parcel force who deliver Monday - Friday unfortunatlely they are unable to give a delivey time.
We will normally send your order to you in 4 - 8 Weeks.
Please phone for a Quote if you live outside the mainland uk area.
Approximate Delivery timescales
Most Products have an estimated delivery time in their product description
Cotswold Oak 4 - 6 Weeks
Granary 4 - 6 Weeks
Shaker Oak 4 - 6 Weeks
Mottisfont (made to order) 4 - 8 Weeks
Guarantee We want you to be completely delighted
with any purchase from Konteaki and offer a 7 day money back guarantee.
Upon delivery please inspect your goods and make a note on the delivery
paperwork of any damage or defect and contact us on 01934 425050 If you decide to return any non-faulty goods at any time after delivery
You will be refunded the costs of you goods less the return delivery costs this can vary with size and location of the goods to be returned.
Please note that all items must be returned in their original packaging or similar. Items which are not adequately packaged at time of collection may not be collected and a charge of £35 may be levied to cover cost of failed collection.
If the Buyer wishes to cancel their purchase for any reason they must do so, in writing by fax, e-mail or letter. Orders cancelled once received into our warehouse will incur a 10% re-stocking charge. Please note this does not apply to items of upholstery where there is a 50% cancellation/returns fee unless the order is cancelled within 7 days of placement. For items that are specially commisioned or ordered in non standard sizes and/or colours we require full payment when placing the order and these items can not be cancelled or returned.
Any flat-pack furniture that has been partially or fully assembled cannot be returned for any reason other than manufacturing fault.
Refunds will be issued within 30 days of receipt of goods and after we have inspected them for damage. We reserve the right to withhold all or part of your refund if items are returned damaged.
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